Town/Village of East Rochester Launches New Citizen Engagement Mobile App
The Town/Village is making customer service, and engaging with our citizens, a priority moving forward. To help us accomplish this objective, we are excited to announce that we are partnering with GOGov, a government software company, to launch a new free mobile application for our community called "East Rochester Connect”!
Residents will be able to submit service requests on the fly from their smartphones or on the web and access important city information regarding events, alerts and more. If a question arises, municipal workers will be able to have direct communication with residents to resolve issues together.
"East Rochester Connect” will feature access to the following Town/Village resources:
- Submit Requests/Concerns with the easy access “Start Request” button
- Provide multiple photos when submitting a request
- Track requests and send messages to Municipal Staff regarding the status of a request
- Access Frequently Asked Questions through the fully searchable knowledge base
To download the free app, go to the Apple App Store or Google Play Store and search “"East Rochester Connect”” to find the app.